Terms of service

Aitmad Store – Terms of Service

 

Welcome to Aitmad Store! By accessing or making a purchase from our website, you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our website and services. Please read them carefully before proceeding.

1. General Conditions

  1. Aitmad Store reserves the right to refuse service to anyone at any time, for any reason, especially in cases of policy abuse or fraudulent activity.

  2. We reserve the right to modify or discontinue any product, service, or feature without prior notice.

  3. All customers must be at least 18 years old or use the site under the supervision of a parent or guardian.

2. Product Information

  1. We strive to ensure all product descriptions, images, and pricing are accurate. However, minor variations in color or design may occur due to photography or screen settings.

  2. All products are subject to availability. If an item is out of stock after you place an order, our team will inform you, and you may choose a refund or a replacement product.

  3. Aitmad Store is not responsible for incorrect product usage or mishandling by the customer.

3. Orders and Payment

  1. By placing an order, you agree to provide accurate and complete information (name, address, contact details).

  2. Cash on Delivery (COD) is available for most locations in Pakistan. Customers may be required to pay a small advance for certain high-value items.

  3. In case of order cancellation, please notify us immediately. Orders already dispatched cannot be canceled.

4. Shipping and Delivery

  1. Orders are processed within 1-2 working days and delivered within 3-7 working days (depending on location).

  2. Delivery times may vary due to unforeseen delays (weather, strikes, courier issues).

  3. Shipping charges, if applicable, will be mentioned at checkout.

5. Returns and Exchanges

  1. Our Return & Exchange Policy allows you to return eligible items within 5 calendar days of delivery (please refer to our full Return Policy).

  2. Non-returnable items include electronics, beauty products, intimate wear, and items without original packaging or tags.

6. Pricing & Promotions

  1. Prices are subject to change without prior notice.

  2. Discount codes or promotional offers cannot be combined unless explicitly stated.

7. Prohibited Uses

You agree not to use our website or services for:

  • Fraudulent or unauthorized transactions.

  • Reselling products without written consent.

  • Uploading viruses, malware, or engaging in harmful activities.

8. Limitation of Liability

Aitmad Store will not be held liable for:

  • Delays or damages caused by third-party couriers.

  • Misuse or mishandling of products after delivery.

  • Any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Intellectual Property

All content on our website (logos, product images, text) is the property of Aitmad Store. It cannot be copied, reproduced, or used without our permission.

10. Contact Information

For any questions about these Terms of Service, you can reach us at:

✉️ [aitmadstores@gmail.com]